Privacy Policy
Your privacy is important to us. This policy explains how Hitbook collects, uses, and protects your information.
Introduction
Welcome to Hitbook ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile application, and services (collectively, the "Service").
By using Hitbook, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
1. Data We Collect
We collect information that you provide directly to us, information we collect automatically, and information from third parties.
Information You Provide
- Account Information: Name, email address, password, phone number, and profile photo
- Profile Data: Professional information, portfolio, skills, and business details
- Financial Data: Payment information, billing address, and transaction history
- Communications: Messages, feedback, and support requests
- Content: Projects, contracts, invoices, and files you upload
Information Collected Automatically
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, features used, time spent, and interaction patterns
- Location Data: General geographic location based on IP address
- Cookies: Session and persistent cookies for functionality and analytics
2. How We Use Your Data
We use your information to provide, maintain, and improve our Service, and to communicate with you.
Service Delivery
To operate and maintain your account, process transactions, and provide customer support
Analytics
To understand how users interact with our platform and improve functionality
Security
To detect and prevent fraud, abuse, and security incidents
Communication
To send service updates, marketing (with consent), and respond to inquiries
3. Data Sharing
We do not sell your personal information. We may share your data in the following circumstances:
- Service Providers: With third parties who perform services on our behalf (payment processing, hosting, analytics)
- Business Partners: With your consent, to facilitate collaboration features
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your information:
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of your personal data
Correction
Request correction of inaccurate data
Deletion
Request deletion of your data
Portability
Receive your data in a standard format
Objection
Object to certain processing activities
Restriction
Request limited processing of your data
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws, including the use of Standard Contractual Clauses for EU data transfers.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: